Privacy Policy
Effective Date:Ā January 1, 2024
At Sugar Free MD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.sugarfreemd.com, and use our services.
1. Information We Collect
- Personal Information: We may collect personal information, such as your name, email address, phone number, and payment information, when you register on our site, place an order, or subscribe to our newsletter.
- Usage Information: We collect non-personal information such as browser type, operating system, IP address, and pages visited to help us improve user experience and our service offerings.
- Cookies and Tracking: We use cookies and similar tracking technologies to collect information about your interactions with our site. You can manage cookies through your browser settings.
2. How We Use Your Information
- Service Delivery: To process and fulfill your orders, communicate with you about your account, and provide customer support.
- Improvements: To analyze and improve our website, services, and marketing efforts.
- Marketing: With your consent, we may use your contact information to send promotional materials, newsletters, and updates. You can opt-out at any time.
3. How We Share Your Information
- Service Providers: We may share your information with third-party vendors who assist us in providing our services (e.g., payment processors, email providers).
- Legal Compliance: We may disclose your information if required by law or in response to valid legal processes.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
4. Mobile Information
- We collect your mobile phone number only when you voluntarily provide it to us, for example, when you opt-in to receive our SMS communications. Your phone number will be used exclusively to send you SMS messages related to our services, promotions, and updates. We will not share your mobile information, including your phone number and SMS opt-in data, with any third parties or affiliates for marketing or promotional purposes. You can opt out of receiving SMS messages from us at any time by replying with "STOP" to any of our messages. We implement reasonable security measures to protect your mobile information from unauthorized access or disclosure. By providing your mobile phone number and opting in to receive SMS communications, you consent to this use of your mobile information.
5. Security of Your Information
- We take reasonable measures to protect your information from unauthorized access and use. However, no internet-based service can be fully secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
- You may request access to, correction of, or deletion of your personal information by contacting us at support@sugarfreemd.com. We may need to retain certain information as required by law or for legitimate business purposes.
7. Childrenā€™s Privacy
- Our website is not directed at children under 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
- We may update this Privacy Policy to reflect changes in our practices. We will notify you of significant changes by posting a notice on our site or through email.
Contact Us If you have any questions about this Privacy Policy, please contact us at support@sugarfreemd.com.
